Support
Global after-sales service & support for pouch machines
We are committed to keeping your pouch making equipment running at peak performance.
Our service promise:

Warranty & Support
Our warranty for pouch machines reflects our commitment to quality and reliability, offering competitive coverage in the industry. Standard coverage includes:
- Mechanical components
- Electrical systems
Need more?
We offer tailor-made service and maintenance packages to extend the lifespan and efficiency of your pouch machine.
Customer-Centric Technical Support
Every customer receives personalized support based on:
- Geographic location
- Machine type
- Required response timing
Our multilingual team resolves issues quickly whether you operate a flat bottom pouch machine, a stand up machine, or custom made pouch making machine.
Contact us
Questions about service, spare parts, or upgrades for your pouch making equipment?
Spare parts service
Technical assistance