Support

We are proud to offer our global after sales service program.

Our mission is to offer our customers an excellent after sales support.

Our goals for the program:

Quick technical support response.

Consistent & proven training methodology

Quality service processes.

Wide offer of parts & upgrades

Wear parts available in 24 hours

Warranty & Support

Comprehensive Coverage

Our machine warranty is among the most competitive in the industry. The standard coverage includes mechanical and electrical components. Tailor-made service and maintenance packages are available upon request, contact us to learn how to extend your machine’s performance and efficiency.

Customer-Centric Technical Support

We tailor our technical resources to each customer’s needs, considering location, machine type, and response timing. Our multilingual customer service and experienced technical team are ready to assist you with any machine-related issue, ensuring fast and effective solutions.

Contact us

Do you need help or want more information about our service and products? Please do not hesitate to contact us:

Spare parts service

parts@kvswiss.com

Technical assistance

service@kvswiss.com